General Terms and Conditions (GTC)

These Terms and Conditions apply to all courses, training and other services provided by IIS Insurance Institute of Switzerland.

1. Registration

You can register for courses and training orally, by e-mail, fax, letter or at IIS's website. When registering, who is liable for the course fee (private or company) has to be specified. Registration is binding unless it contains such an express, relevant restriction. Unless expressly offered or agreed otherwise, registration for training consisting of multiple courses (modules) shall apply to all the courses (modules) that are part of said training.

2. Confirmation of course registration and payment of the course fees

After registering for a course, we will send you confirmation. The invoice and pay-in slip will be sent to the billing address specified. Course fees are payable at the beginning of courses or on the date for payment specified in the invoice. For training that consists of multiple courses (modules), the course fees are to be paid in each instance (modules) at the beginning of the course. Payment of a course fee entitles you to participate in the course.

3. Course organisation

For organisational reasons, we reserve the right to change the times, days and locations of courses. Such changes shall never entitle one to withdraw from the course or to any reduction of course fees.

4. Participants and realisation

In order to realise courses under optimum conditions, we set a minimum and maximum number of participants for each course. Course places are assigned in the sequence of registration. Should there be an insufficient number of participants, the course will not be realised, and the course fee refunded.

5. Deregistration from courses and training

Deregistration must be made in writing. Deregistration shall take effect on the date of receipt at IIS. In cases of deregistration, the following charges will apply:

Time of deregistration                                  Charge

Until 22 days prior to start:                           CHF 100 administrative charge

15 to 21 days prior to start:                           50% of the course fee

from 14 days:                                               100% of the course fee

In cases of hardship and based on a written request to the administrative office, the policy above may be waived in exceptional cases. In any event, an administrative fee will be charged in the amount of CHF 100.

6. Days missed from courses/lessons

Days missed from courses/lessons cannot be made up. The course fee will not be reduced due to days missed from courses/lessons.

7. Confirmation of course participation

At your request, and after completing attendance of at least 70% of the lessons in a course, we will be happy to issue you a confirmation of course participation.

8. Liability and insurance

IIS excludes all liability, including liability for accidents, loss and theft of property for all courses and events organised by IIS Insurance Institute of Switzerland, the sale of teaching materials and registration for exams. Course participants are themselves responsible for adequate insurance coverage.

9. Changes to programmes and prices

We reserve the right to make changes to programmes and prices as well as to change the General Terms and Conditions (GTC).

10. Data protection

IIS will only use the personal data of participants for course administration and not disclose it to any third parties. Course participants agree that their names and companies will be included on the IIS website. Course participants agree that IIS and their respective course instructors will be informed of their examination results.

11. Copyright and copyright protection

IIS reserves all rights to course content and course materials developed by it. Any reproduction may only be carried out with prior express approval by IIS. Violations will be prosecuted under criminal and civil law.

12. Applicable law and legal venue

Swiss law shall apply to all legal relationships with IIS Insurance Institute of Switzerland. The sole legal venue for claims against IIS shall be Zurich.

13. Effective date

This version of the GTC shall apply to all course registrations and orders from 1 Mai 2017.